Collaborative Problem Resolution through Effective Communication

20th May, 2010, 6:30 PM at Bellevue,WA

Emotionally, it can be a touch and go situation in a test group. The stress of schedules, budget crunches, pressure to "get the numbers up!", and constant talking about "problems" is always a part of the landscape. A tester needs to know how to communicate effectively within this environment. A team of managers, developers, and testers need to know how to collaborate well to resolve issues efficiently. What are the fundamentals of a successful collaborative environment? What are the factors that impact effective communication? This session answered these questions and elaborated on how to prioritize and deal with disruptive elements. Several case studies were presented giving tangible examples of how to manage communications and collaboration within a project team environment. 

About the speaker

Paul Trompeter has a broad range of experience in the computer industry at a variety of companies including Litton, Motorola, Hewlett-Packard (Tandem Computers), Network Appliance, SDT, WellPoint, Technicolor, GDI InfoTech, and Headstrong. Prior to moving into quality and testing, he held positions as a development programmer and manager, a project manager, and a program manager. For the last twenty years, however, Paul has been directing enterprise-wide and global quality and testing efforts spanning many industries including aerospace, manufacturing, entertainment, financial, and healthcare. Paul holds degrees in math, technology management, and organizational change. He has published journal articles and has participated in pre-publication reviews for several books. Paul has also successfully conducted business in many counties across the globe including those in Asia, Australia, South America, North America, and Europe.

For further details about the event, please contact Jonathan McClean