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Webinar: IT Process Automation - Your strategy for Continual Service ImprovementJul 02, 2013
July 23 (11:30 AM - 12:30 PM EDT)
IT Process Automation is the ability to orchestrate and integrate tools, people, processes and procedures through automating workflow. Standardized automation of disparate processes allows IT services to improve QoS, increase capacity, capability & reduce cost, increase stability by removing human intervention.
Genpactâ€™s IT Process Automation framework leverages their Lean and Six Sigma DNA, deep domain and process expertise, combined with Ayehuâ€™s tools to offer its clients efficient and scalable automation workflows.
In this session, Kinshuk (Genpact) and Gabby (Ayehu) will explain:
- How tool based automation is much more efficient than traditional automation?
- How ITPA can be leveraged to make your operations more proactive?
- How you can transform your human error prone ecosystem to â€œZero surpriseâ€?
- How IT Process Automation can help you in achieving a self-optimizing Application Support Framework?
The Webinar is scheduled for July 23, from 11:30 am to 12:30 pm EDT
Click here to register for the webinar.