Reengineering/Smart Decision Services

Transform Your Business With Technology That Works

By combining the Smarter Analytics and Smarter Processes capabilities of our parent company, Genpact, with the Smarter Technology solutions Headstrong is known for, the Smart Decision Services team views processes end-to-end to deliver complete functional and IT transformations while avoiding transition issues.

Our mission is to help free your enterprise to invest more resources on core competencies, so you can stay confident that backroom performance is continuously improving as you grow. Our team of Re-engineering specialists use Lean Six Sixma methodology and have a proven record of working with top institutions on both the buy and sell sides. This in-depth experience, coupled with a strong execution focus, allows us to drive superior business outcomes. For our clients, we have transformed:

  • Cost per trade
  • Straight-through processing percentage
  • Processing cycle time
  • Capacity utilization

Additionally, our Smart Decision Services team (SDS), leverages Genpact’s legacy as a Business Process Management pioneer– and its proprietary Smart Enterprise Processes framework (SEPSM) – to the following processes:

  • Collateral management
  • Client on-boarding
  • Reconciliation
  • Reference data

Turning data into robust tools that support decision-making and process-management needs – coupled with our deep Capital Markets domain expertise enables our customers to act quickly and confidently. We help customers build intelligent enterprises powered by processes that are smartly re-engineered not just for today, but tomorrow, too.

Reengineering/Smart Decision Services

To learn more about our services, contact us at