News: Press Releases

2012 Frost & Sullivan Asia Pacific ICT Awards Business Process Outsourcing Service Provider of the Year Genpact

Genpact continues to demonstrate unique process thought leadership and innovation in the highly competitive and rapidly evolving global BPO market. The company differentiated itself by leveraging its well-diversified service offering, truly global delivery platform, deep domain expertise, in depth capability around analytics, process reengineering and advanced risk management. Genpact thrives to make technology more intelligent by embedding it with these process and data insights within its offerings.

Genpact continues to invest in new products and service, expand domain expertise through multiple acquisitions, and enhance its front-end teams around key industry verticals. Such moves along with its India-to-India and China-to-China strategies helped them not only win larger transformational engagements but increased services coverage with existing customers. Genpact, led by Asia Pacific particularly China, is among rarity in the industry to grow in the double-digit range across all major geographic regions with increased customer satisfaction. A remarkable 27% revenue growth over last year is testimony enough of all initiatives taken in the recent years to drive long-term growth.

Krishna Baidya
Industry Manager
Asia Pacific ICT Practice
Frost & Sullivan

About the 2012 Frost & Sullivan Asia Pacific ICT Awards

To learn more about the 2012 Frost & Sullivan Asia Pacific ICT Awards, visit here.

About Genpact

Genpact Limited (NYSE: G), a global leader in business process management and technology services, leverages the power of smarter processes, smarter analytics and smarter technology to help its clients drive intelligence across their enterprise. Genpact’s Smart Enterprise Processes (SEPSM) framework, its unique science of process combined with deep domain expertise in multiple industry verticals, leads to superior business outcomes. Genpact’s Smart Decision Services deliver valuable business insights to its clients through targeted analytics, reengineering expertise, and advanced risk management. Making technology more intelligent by embedding it with process and data insights, Genpact also offers a wide range of technology services. Driven by a passion for process innovation and operational excellence built on its Lean and Six Sigma DNA and the legacy of serving GE for more than 15 years, the company’s 58,500+ professionals around the globe deliver services to its more than 600 clients from a network of 70 delivery centers across 18 countries supporting more than 30 languages. For more information, visit Follow Genpact on Twitter, Facebook and LinkedIn.

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For more information:

Gail Marold (Genpact Media Relations)
+1 919-345-3899

Barbara Tate (For Genpact U.S.)
+1 212-880-5338

Rupali Kathuria (For Genpact India)
+91 124 441 7589